August 31, 2020
SPARK IS REOPENING! We are so excited to welcome you all back on Sept. 9! Here are a few things to know before you come:
- Per Washington state guidelines, all visitors, volunteers and staff members must wear a mask. Don’t have one? Don’t worry! We have disposable ones you can use or super cool SPARK masks for purchase!
- To keep everyone safe, we are limiting the number of people in the galleries and in the MegaZapper show. If you show up and we are full, don’t go far! Come back in 20 minutes!
- If you come for the MegaZapper show and we already have sold out, please be kind to the front desk volunteer. We are all doing our best to keep everyone happy and safe! If you are worried about getting a ticket because we have limited seating, consider calling and purchasing your tickets in advance.
- Some of our interactive devices are temporarily out of commission. This is to prevent physical contact and/or the gathering of people in small spaces. But don’t worry! Our AMAZING docents are here and ready to entertain and educate you all day with demonstrations and presentations!
- Our upstairs activity center will remain closed to the public for the time being to provide our volunteers a safe space to eat their lunches. We all gotta eat!
- Throughout SPARK Museum, you will find sanitation stations with hand sanitizer and sanitizing wipes. Feel free to use them throughout your visit, and especially as you enter and exit.
- Please be aware of others in the galleries, and keep your distance. If someone is looking at the exhibit you want to see, just wait a few minutes and play I SPY where you’re at until they move on.
- Please keep all members of your party together so we can help create space for others.
- Please be patient with the staff, volunteers and other visitors as we navigate these new protocols together and strive to give everyone a fantastic experience!
We can’t wait to see your wonderful masked faces on Wednesday, Sept. 9! Mask up and come on down!
If you have any questions or concerns, please contact us at 360.738.3886 or firstname.lastname@example.org.
March 10, 2020
Dear friends of SPARK,
As we all work to navigate the constantly changing circumstances surrounding COVID-19, please rest assured the safety and well being of our staff, volunteers, and visitors is our top priority. We will be updating this page with relevant information regarding closures, policies, cancellations, etc. We appreciate all of you, and invite you to join us in doing your part to ensure the health of those around you by listening to County recommendations regarding large gatherings, hand washing, and being aware of any symptoms you may feel.
After much deliberation we have decided that SPARK Museum and all of SPARK’s programs will be closed to the public beginning on March 16th and until further notice to help mitigate the spread of COVID-19.
Remember, as concern and fear are natural reactions to the current circumstances, we also have an opportunity and a responsibility to practice kindness as we take into consideration the well being of others as we care for ourselves.
Thank you all!
SPARK and COVID-19 FAQ:
Will SPARK close due to the Coronavirus?
SPARK Museum and all of SPARK’s programs will be closed to public beginning on March 16th and until further notice to help mitigate the spread of COVID-19.
If I have to cancel my field trip, event, or visit, what happens?
If you need to cancel a scheduled visit, field trip, or event held at SPARK there will be no cancelation fee or penalty. We are happy to work with you to reschedule.
The same is true if we have to cancel due to closing. If the cancelation was a result of SPARK’s decision to close until further notice, we will reach out as soon as possible to inform you and work to reschedule your visit, field trip, or event.
If you paid in advance and will not be rescheduling you will receive a full refund.
What are you doing to keep everything clean?
Everything we can! SPARK staff and volunteers are sanitizing all interactives at least twice a day including door handles, shared visitor’s guides, and all other items that are touched on a regular basis. We have also set up hand sanitizing stations throughout the galleries for visitors to use. All staff and volunteers engaging with the public are being encouraged wash their hands frequently and before and after working with any groups.
All staff and volunteers are being encouraged to stay home if they feel sick and we are encouraging visitors to do the same!
Before we re-open to the public we will do a thorough deep clean to the entire building. We look forward to seeing you all soon!
For more information on the status of Coronavirus in Whatcom County specifically, visit http://www.whatcomcounty.us/3329/Novel-Coronavirus-COVID-19.
For other Resources visit https://www.cdc.gov/coronavirus/2019-ncov/index.html.